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Senior Programmer Analyst, BI/CRM

Req. #:  13924
Department: IT - Development Team
Location: Montreal, QC CA
Job Status: Permanent Full-time
Grade:  07
Category: Information Technology

The mission of the Business Intelligence Excellence Centre and CRM (Customer Relationship Management) is to help the Company create value through effective decision-making and enhanced management of customer relationships.

Reporting to the manager of the Excellence Centre, you will act as a Programmer Analyst in the business intelligence and CRM areas. 

As a Senior Programmer Analyst, Business Intelligence/CRM, you will be responsible for defining and designing business intelligence analysis files. You will act as a leader and be called upon to advise, assist and influence our partners on IT issues.  You will also:

  • Analyze data and draft data mapping specifications.
  • Create and develop reports and scorecards in accordance with best practices.
  • Develop data mapping programs (ETL).
  • Configure and develop CRM applications.
  • Support and train users on data-mart content.
  • Support and train users on the content of CRM modules.
  • Promote compliance with the Company’s BI and CRM standards.


  • University degree in Computer Science.
  • At least five (5) years of experience as a Programmer Analyst in BI and/or CRM.
  • Development experience with an object-oriented development tool.
  • Very good knowledge of SQL.
  • Knowledge of PeopleSoft is a strong asset.
  • Knowledge of a CRM product, an asset.
  • Good knowledge of data architecture (relational and dimensional).
  • Knowledge of Business Object, an asset.
  • Good knowledge of agile methodology, preferably Scrum.
  • Basic Knowledge of the finance or insurance industry, an asset.
  • Bilingual, French and English, written and spoken.

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The personal information gathered on this website is considered strictly confidential and will be used exclusively for recruitment purposes by the Human Resources department at The Standard Life Assurance Company of Canada. Under no circumstances will this information be used for other purposes or forwarded to a third party without the candidate’s authorization.

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