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Analyst, Commercial Mortgage Operations

Req. #:  14106
Department: Mortgage Services & Accounting
Location: Montreal, QC CA
Job Status: Permanent Full-time
Grade:  06
Category: Accounting, Finance and Taxation

The portfolio is comprised of 4.5 billion of mostly commercial mortgages as well as residential employee mortgages, spread across the country and secured by various types of real estate assets.  The Mortgage team supports new mortgage business generated by the origination offices, as well as provides services to mortgages borrowers, most of which are well versed in matters of mortgage lending. In doing so, the team interacts with numerous internal and external stakeholders from different fields of expertise and divisions.  

  • Analyse mortgage accounts to ensure they reflect the authenticity of transactions and prepare accounting journal entries as required.
  • Support the other team members in all matters of operations, including income collection and disbursements, funding and transactions.
  • Act as the operations and mortgage business representative when coordinating the functions of mortgage systems, bringing suggestions that enhance operational processes.
  • Provide Mortgage residential lending services to employees of the Company, and recommend changes to residential lending criteria as required. 
  • Liaise with the other areassuch as Legal, Treasury, Compliance, Risk Management, as well as Risk/Insurance. Provide information to various stakeholders on mortgage risk, including for Risk Committee purposes, external regulators and auditors.
  • Ensure the understanding of mortgage contracts and coordinate the mortgage transaction process both on the system and in mortgage files.
  • Prepare various default reports.
  • Abides to numerous legislative requirements in ensuring that all day-to-day processes in the operations of the mortgage portfolio adhere to them.
  • Provide support with respect to Mortgage Operations on mandates/projects and improvements initiated by other areas within the team.


  • Bachelors degree in Finance or Accounting.
  • Minimum of 2 years experience in the mortgage industry, preferred.
  • Real Estate Appraisal designation (AACI or E.A.) or Accounting designation.
  • Big picture thinking is fundamental and key for successful mortgage operational responsibilities.
  • Ability to persuade and to negotiate compromises, with a professional approach.
  • Ability to perform varied financial calculations (example: analyse, calculate and explain interest calculations and late payment interest with the appropriate mortgage compounding, as well as the application of payments on amortization schedules to borrowers, and/or their representatives).
  • Strong knowledge of Excel.
  • Bilingual, English and French, written and spoken.

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The personal information gathered on this website is considered strictly confidential and will be used exclusively for recruitment purposes by the Human Resources department at The Standard Life Assurance Company of Canada. Under no circumstances will this information be used for other purposes or forwarded to a third party without the candidate’s authorization.

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