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Consultant, Process Improvement

Req. #:  14286
Department: Process Improvement & Documentation
Location: Montreal, QC CA
Job Status: Permanent Full-time
Grade:  07
Category: Human Resources
Description:

The Process Improvement Consultant is responsible to define, plan and realize process improvement initiatives in a specific function applying appropriate methodology and tools. He is responsible to organize and conduct workshops; document current and future processes plus all related documentation. He is also responsible for assessing the various improvements and benefits resulting from the process improvement initiatives and for following-up on implementation and realization of it. The Process Improvement Consultant is responsible to identify and report further improvement opportunities to his hierarchy.

  • Coordinate and manage the process improvement part of the initiative under his responsibility.
  • Apply process improvement methodology and tools aligned with best practices and company needs.
  • Maintain the project documentation and the internal process library up to date.
  • Organize plan and deliver process improvement initiatives.
  • Identify Process improvement initiatives in his/her field of interventions
  • Identify the various opportunities and benefits resulting from the transformation initiatives
  • Document current and future processes plus all related transformation documentation, analysis material and presentations.
  • Follow-up on implementation and ensure all transformational elements have been successfully implemented. Conduct post-mortem activities.
  • Train & Coach line managers and employees on process improvement approaches and tools.
  • Develop continuous improvement program and tools; train and coach managers and employees in implementing and using this program.
  • Apply the change management activities to support process improvement initiatives.
  • Develop and maintain methodologies and tools aligned with best practices and company needs.
  • Maintain project documentation and internal practice library.

Requirements

  • University degree or a combination of a DEC and relevant experience.
  • Minimum 5 years experience in process improvement field – with 2 years as an external consultant.
  • Excellent knowledge and experience in process improvement methodology and tools including LEAN approaches.
  • Good knowledge and experience in change management methodology and tools.
  • Good knowledge in project management methodology and tools.
  • Influence and negotiation capability.
  • Project coordination and coaching ability.
  • Good autonomy.
  • Bilingual, French and English, Written and Spoken.

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The personal information gathered on this website is considered strictly confidential and will be used exclusively for recruitment purposes by the Human Resources department at The Standard Life Assurance Company of Canada. Under no circumstances will this information be used for other purposes or forwarded to a third party without the candidate’s authorization.





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