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Associate, Documentation Management

Req. #:  14363
Department: Imaging Center:Indexing Services
Location: Montreal, QC CA
Job Status: Permanent Full-time
Grade:  03
Category: Administrative Support/General Services
Description:

To be successful in this role, the incumbent must perform standard office work, such as document processing, reception duties, record keeping and data entry, requiring standard analysis, use of individual judgment and working knowledge of products and departmental procedures.

  • Assists the management of documents according to procedures and process controls by assigning the appropriate properties and fields, ensuring legibility, consistency and the accurate indexing of documents.
  • Initiates the indexation of documents, recognizing errors and following the process until completion.
  • Revises, proofs and validates documents and notifies management of any discrepancies.
  • Resolves document processing errors according to procedure or previously experienced situations.
  • May act as a liaison with outsourcers and other departments for client and problem resolutions. Communicates regularly with clients to provide information.

REQUIREMENTS

  • Technical (college) degree.
  • Comfortable with routine tasks.
  • Is attentive to details.
  • Bilingual, French and English, written and spoken.

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The personal information gathered on this website is considered strictly confidential and will be used exclusively for recruitment purposes by the Human Resources department at The Standard Life Assurance Company of Canada. Under no circumstances will this information be used for other purposes or forwarded to a third party without the candidate’s authorization.





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