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Consultant, Business Project Management

Req. #:  14377
Department: Solutions Implementation
Location: Montreal, QC CA
Job Status: Permanent Full-time
Grade:  07
Category: Marketing

The Consultant, business project management must manage, lead and assess the business impact of the change through analysis and diagnostics of functional areas impacted (organization), processes (current and the future/to-be), roles and responsibilities, communication and training. Ensures that the necessary behavior, skills and commitment are aligned to foster a seamless implementation of the change to meet project objectives with minimal disruption to the business.

Typically manages small to medium projects of variable technical, functional and operational complexity within recognized budgetary constraints, operational impact and business objectives.

  • Works closely with and reports progress to Product Owner, Project Manager (if applicable as they may assume the role of PM), Project Team and Sponsor to ensure that impact assessment of the proposed change /business outcome has the material, human and financial resources allocated for a seamless adoption of the change in a timely manner to meet all project objectives.
  • Assesses opportunities, business impacts by functional area in the organization and external to the organization. Works cross-functionally with various Business Units to ensure proper alignment of change initiative. Assesses business risks and implements solutions to meet business objectives.
  • Analyzes, documents and maps the current process and the to-be process. Typically handles minor process changes to one or more existing or new processes.
  • Estimates (human, material and financial) required to accomplish the change with input from the impacted business functional areas. Assigns deadlines for completing projects change tasks required to meet or exceed objectives.Typically handles small impacts with estimates between 25K – 200K.
  • Develops (and executes) a set of actionable and targeted change management plans – including Change Roadmap; Communication plan (which includes a marketing plan outlining the product or service launch); a Training plan and overall deployment plan.
  • Organizes the Operational Committee with appropriate representation from the impacted business (functional areas); leads the Operational Committee Meetings and keeps all impacted stakeholders informed throughout the project.
  • Provides efficient project management of the activities detailed in the change management plan. Determines and leads the activities required to complete the change, assigns suitable resources (change agents) and produces regular status reports for Project Manager, Product Owner, Sponsor and Operational Committee.
  • Monitors and controls the quality of deliverables according to Change Management methodology best practice standards and institutes appropriate action plans to ensure change management activities are within scope, budget and schedule.
  • Manages activities regarding some aspects of the development of the business solution and ensures that operational control processes are in place to mitigate risks.
  • Creates and manages measurement systems to track adoption, utilization and proficiency of individual change and provides leadership and coaching Measures the business readiness to accept change, performs stakeholder management, recommends appropriate actions to facilitate change and help the business in getting the benefits from the change that justified the project’s initiation.
  • Facilitates workshops to enable change.
  • Establishes and leads the optimal change organizational structure to ensure the right resources are empowered to meet or exceed objectives.
  • Manages activities (either as project manager or change manager) in 1-2 projects at a time. Projects may last between 3 months and 2 years.
  • Manages small to medium size projects according to the project management methodology best practice standards (as determined by the ePMO) and institutes appropriate action plans to ensure activites are within scope, budget and schedule.


  • University degree with a minimum of five (5) years of relevant experience in the financial industry.
  • Requires a PMI Designation / change management certification or on the way the be completed.
  • Good knowledge / experience with change management and project management methodologies and tools.
  • Excellent organizational and planning skills.
  • Experience in demonstrating leadership/influence and collaboration in a matrix-managed environment, and across multiple and diverse groups.
  • Problem solving and root cause identification skills.
  • Bilingual, French and English, written and spoken.

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